Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Colours of Costa Rica

Wednesday 10 Apr 2024

Overview Rating:

Our Service: Excellent

Always wanted to go to Costa Rica but other companies only went for approx 8 days and did not include most meals.
This tour with Wendy Wu was 14 days and went to all parts of the country.
Staff member, Lusanne was most helpful and was able to deal with my queries efficiently and and effectively.

Colours of Costa Rica

Saturday 06 Jan 2024

Overview Rating:

Our Service: Excellent

This was my 6th tour with Weny Wu and as usual we were looked after by the National and local guides from the beginning to the end of the tour..

Colours of Costa Rica

Saturday 01 Feb 2020

Overview Rating:

Our Service: Excellent

We have been on two of their tours, are shortly to go on a third and have booked for a fourth next year. We can honestly say that everything is well organised from the initial booking with a friendly and helpful representative.The guides we had were excellent and the hotels well chosen. Thoroughly enjoyable experiences.

COSTA RICA AND PANAMA

Friday 05 Apr 2019

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

It is our fourth trip with Wendy Wu and as always, it is always a packed holiday with excellent value for the money

Product :

Excellent value for the money

COLOURS OF COSTA RICA

Saturday 30 Dec 2017

Overview Rating:

Our Service: Good

We had an excellent guide , knowledgeable,efficient, safety conscious, a sense of humour and took the trouble to get to know us all . Sadly the Hilton hotel in San Jose let us down badly on the last two evenings with poor food and terrible service on the last night , a night we should have had a special evening as it was the last we spent together . We felt sorry for our guide .

COLOURS OF COSTA RICA

Wednesday 20 Dec 2017

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Well organised in every way. Our extremely knowledgeable and pleasant guide Alex made our tour. Nothing was a problem to him. As 2 single ladies we felt safe and valued - thoroughly enjoying our Costa Rica adventure, despite the weather.

Product :

Would never have seen so much or experienced Costa Rica as we did ,if we had chosen to plan this ourselves